1. What personal information does CMI collect through these websites, and how does CMI collect it?

We only collect personal information that you want to provide to us or that is necessary to provide (or improve) our services. We collect direct personal information such as name, address, and email address and indirect information such as cookies, logins, and information systems.


You are free to provide us with your email address, name, phone number, etc., so we can give you information about our products, enter surveys, or keep you updated about new CMI developments that may interest you.


You can also apply for a position to develop your professional career at CMI by sending your CV to [email protected]


Please be confident that CMI takes every precaution to keep your personal information submitted to us private and secure.

2. How does CMI keep your personal information secure?

CMI takes all necessary precautions to keep your personal information private and secure. Only authorized CMI personnel, Third Party companies (e.g., service providers), or authorized personnel of our business partners (who have contractually agreed to keep all information secure) have access to your personal information. All CMI employees who have access to your personal data must adhere to CMI’s Privacy Policy, and all Third-Party employees who have access to your personal information have signed a confidentiality agreement. In addition, Third Party companies that have access to your personal data are under the same contractual obligation to ensure that this information remains secure. To ensure that your personal information is protected, CMI maintains a secure IT environment and has taken the necessary measures to prevent unauthorized access (e.g., hacking).


Please see Question 4 – To whom does CMI disclose personal information and why?

3. For what purposes does CMI use your personal information?

Your personal information will be used for the purposes you have provided to CMI. It will also be used to administer, support, and obtain feedback about the level of our services and prevent breaches (disruptions) to our security, law, and contract terms.

4. To whom does CMI disclose personal information and why?

CMI will never share your personal information with any Third-Party scommercial organizations that intend to use it for direct marketing purposes unless you have authorized us to do so.


For CMI’s policy on (i) direct email marketing; (ii) your right to request CMI at any time NOT to contact you by direct email marketing; and (iii) also your right to delete your personal information from our systems – please see Questions 8 & 5 respectively.


CMI may share your personal information with other companies within CMI. CMI may also share your personal information with Third Parties, but only under the limited circumstances detailed below:


We may provide your personal information to third parties (such as Internet service providers) who help us administer this website. Some of these business partners may be located outside the country where you access this website. Our primary web hosting provider is in the United States. Please see Question 5 – “Which countries will send your personal information and why? These Third Parties must at all times maintain the same levels of security of both your personal information and CMI’s personal information and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it per specific instructions from CMI.


We may also disclose your personal information to government entities and law enforcement officials if: we are required to do so according to obligations under any law; or if, in our good faith belief, such action is reasonably necessary to comply with legal process; to respond to any claims or legal actions; or to protect the rights of CMI or its clients and the public.


We may, in limited circumstances, disclose your personal information to potential purchasers of any relevant CMI business, but provided that (i) we are assured under a contract that this information is kept private and secure; and (ii) that when disclosing this information CMI complies with applicable local laws.

5. To which countries will you send your personal information and why?

CMI is a multi-Latin corporation, and your personal information may be transferred across international borders. It may be shared across countries with laws with different levels of data protection than the country where you submitted your personal information. Your personal information may also be shared between different CMI companies in other countries. CMI takes the necessary precautions to maintain the security of personal data both in transit and at the receiving location.


The server where this website is made available may be located outside the country where you have accessed the website. Our primary hosting provider for most websites is based in the United States. This provider is under contract, which ensures a high standard of privacy protection, and requires (among other precautions) to act only on CMI’s instructions and continuously implement all necessary technical measures to keep your information secure.

6. COOKIES ("Tracking Technology") – What is it and how does it work?

We use the term “cookies” to refer to cookies and other similar technologies covered by the European Union Directive on Privacy and Electronic Communications.


What is a cookie?

Cookies are small data files that the user’s browser saves on the computer or device used. Thus, they help the browser to explore a website but cannot, by themselves, collect information stored on the computer or in the user’s files.
When a server uses a web browser to read cookies, it can help a website to provide a user-friendly service. To protect user privacy, the browser will only give a website access to cookies that have already been sent to it.


Does CMI use cookies?

Visit our Cookies Policy →

7. E-Marketing - What is SPAMMING, and what is CMI's stance on SPAM emails?

Spamming is when unsolicited emails containing advertisements or marketing material are sent to you without your prior consent.


CMI does NOT send SPAM emails. CMI uses an anti-SPAM tool to protect its employees from SPAMMING. Sending emails without consent is illegal in many countries. CMI will not use your personal information (including your email address) for direct marketing or future communications unless you authorize it, also called “OPT-IN” consent.


In addition, CMI does not share your personal information with Third Parties (who are not part of CMI) who will use your personal information to send you SPAM emails.


CMI websites offer you the opportunity to receive marketing information by email. Each email sent by CMI will allow you to opt-out of receiving marketing emails at any time.


If, for any reason, you believe that you have received a SPAM email from CMI, please inform us immediately at the following address [email protected]

8. How long does CMI keep personal information?

CMI may store the personal information you submit to us through this website in its databases. CMI will keep your personal information for as long as reasonably necessary to answer questions or solve problems, provide new and improved services, and comply with legal requirements under the law(s). This means we may retain your personal information for a reasonable period after you stop using CMI services or this website. After this period, your personal data will be deleted from all CMI systems.

9. Does CMI link to third-party websites, and what happens to my personal information when this linking happens?

CMI links to other websites to allow you to review related and relevant information about CMI. These Third Party websites are beyond our control and are not covered by this Privacy Notice. If you access other websites using the above links, the operators of these websites may collect your personal information. Please ensure that you agree with the Privacy Policies of those Third Parties before providing any personal information. CMI tries, to the best of its ability, to ensure that all linked Third Party websites have equivalent measures in place to protect your personal information. Still, we cannot be legally responsible or otherwise for these Third Parties’ activities, privacy policies or privacy compliance levels.

10. What happens to my personal information when I send emails from a CMI page to someone else?

Some of our websites may allow you to send another person an email with the webpage address. For this attribute to work, we need your email address and the email address of those you want to send the website. The email addresses provided will not be used for any purpose other than to complete your request. These email addresses are not stored and are deleted immediately after processing your request.

11. What happens to my personal information if I participate in a CMI online survey through this website?

From time to time, we may ask website visitors to complete surveys. Surveys generally relate to website content, our products, or product categories. We may ask your age or age range, gender or other non-personally identifiable information. For these surveys, we may add information obtained from cookies to your survey responses, but personally identifiable information will not be requested. The personal data collected is not linked to any personal information you may have already given us. Personal information collected from surveys and censuses is for CMI’s internal use, but aggregated information (without identifying anyone personally) may be shared with others.

12. Can CMI change the terms of this Privacy Notice?

CMI will occasionally change and amend this Privacy Notice. Please check this Privacy Notice regularly for changes and how they may affect you.

13. Where can I contact CMI if I have other questions about my personal information?

The address is [email protected]

14. What specific terms with legal definitions are being used in this CMI Privacy Notice?

Personal Information is also known as Personal Data and refers to any information relating to you as a natural person capable of identifying you directly or indirectly. (On websites, this is typically your email address).


Processing of your Personal Information refers to any operation(s) performed on your Personal Information by automated or non-automated means, including collecting, recording, organizing, storing, adapting or altering, retrieving, consulting, using, disclosing by sharing, dissemination or otherwise making available, aligning or combining, blocking, deleting or destroying (i.e. effectively any activity CMI performs on or with the Personal Information you submit to us).


“Data Controller” is the organization alone or collectively that determines the purposes and means of Processing your personal information (e.g., the CMI entity operating this website and collecting your personal information), which is Multi-Inversiones S.A.


“Third-party” for this Privacy Notice refers to any company not under the control of Multi-Inversiones S.A. through direct or indirect ownership.


“Multi-Inversiones Corporation” and “CMI” in this Privacy Notice refer to Multi-Inversiones S.A. and subsidiary, affiliated or related companies as appropriate.

15. IMPORTANT - Why do I have to accept the terms of this Privacy Notice?

CMI is a global company using the Internet to collect and process personal information. It is involved with the processing and sharing of your personal information across borders.


This Privacy Notice gives you all the information you need (in an easy and accessible manner) to make an informed decision about whether or not to use this website and submit your personal information to CMI.


Thus, by browsing this website and communicating electronically with us, you accept and agree to how we process your indirect personal information (cookies, login, and system information) as outlined in this Privacy Notice.


Suppose you request a specific service from us (e.g., a competition, a newsletter or details of a new product, etc.). In that case, we need your direct personal information (name, address, and email address).


In this case, we will request your consent to collect and use this personal information. This personal information will be used only for the purposes you have given us.


If you have questions about this Privacy Notice, please contact CMI at the address provided in Question 13, and we will be happy to assist you with any additional questions you may have.